How to Report Bugs for Brighter Shores?

FAQ By Ryan • Last Updated: November 17th, 2024

If you've encountered a bug or glitch while adventuring in Brighter Shores, thank you for taking the time to report it! Your feedback is essential for improving the game and ensuring a smooth experience for everyone. The preferred method for submitting bugs is by emailing Andrew Gower (𝕏) and the team at Fen Research directly at Here's everything you need to know to help make your bug report as effective as possible.

Why Reporting Bugs Is Important

Bugs can disrupt gameplay, affect performance, or cause unintended behavior in Brighter Shores. Reporting bugs not only helps fix these issues but also contributes to the development of a more polished and enjoyable experience for all players.

Steps to Report a Bug

To ensure your bug report is as helpful as possible, follow these steps:

1. Use the Dedicated Email Address: Always submit your bug reports to This is the fastest and most direct way to reach the development team responsible for addressing issues in Brighter Shores.

2. Provide Detailed Information: Include as much detail as possible about the bug. The more information you provide, the easier it will be for the team to replicate and fix the issue. Consider including the following details:

   • Description of the Bug: Clearly explain what happened and what you expected to happen.
   • Steps to Reproduce: List the actions you took leading up to the bug.
   • Device Information: Mention the platform you're playing on (e.g., PC, Mac) and any relevant hardware details.
   • Version Number: Check the game's main menu (pre-character selection) for the current version and include it in your email.
   • Screenshots or Videos: If possible, attach visual evidence of the bug to help the team better understand the issue.

3. Stay Organized: Use a clear subject line in your email, this helps the team prioritize and categorize reports effectively.

4. Check for Updates: Before submitting a bug, ensure you check the latest updates. Sometimes bugs are already addressed in newer patches.

What Happens After You Submit

Once your bug report is sent to it will be reviewed by the development team at Fen Research. The team may prioritize the bug based on its severity and impact. While you may not receive a direct response, rest assured that all reports are thoroughly evaluated to ensure a smoother gameplay experience.

Tips for Effective Bug Reporting

• Double-check your email for completeness before sending it to
• Be concise but detailed. Focus on providing the necessary information in a clear manner.
• Avoid reporting the same bug multiple times unless you have additional details to share.

By following these guidelines and emailing you're playing a vital role in shaping the future of Brighter Shores. Thank you for helping the team at Fen Research make the game even better!

You Might Also Like

Players Share Constructive Feedback on Brighter Shores Early Access

Brighter Shores players share their feedback on professions, progression, passive activities, and quality-of-life improvements, aiming to shape the game's future.

Ryan
2 Days Ago 4 Min Read

Fen Research Opens Up About Brighter Shores in Reddit AMA

Join the team behind Brighter Shores as they answer fan questions in a Reddit AMA. Get insights from developers, artists, and the music lead about the game’s creation and future.

Ryan
1 Week Ago 43 Min Read

Christmas Transmogs Coming to Brighter Shores! (And More Updates)

Brighter Shores is getting festive with limited-edition Christmas transmogs and new features like P2P trading and queuable actions.

Ryan
2 Weeks Ago 4 Min Read

Monument Completion in Hopeport Leaves Players Disappointed

A Brighter Shores player has completed the Episode 1 Monument after weeks of grinding. The surprising disappointment of a reward has left players speculating about future updates.

Ryan
2 Weeks Ago 4 Min Read